面向軸承制造企業(yè)的供銷質(zhì)量管理信息系統(tǒng)的研究與開發(fā).pdf

1、浙江大學(xué)碩士學(xué)位論文面向軸承制造企業(yè)的供銷質(zhì)量管理信息系統(tǒng)的研究與開發(fā)姓名：姚志奎申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：機(jī)械制造及其自動(dòng)化指導(dǎo)教師：余忠華李興林20030101浙江大學(xué)碩士論文ABS’I。RAC’I’Supplyandmarketingaretwoimportantsegmentsofmanufacturer’SoperatingactivityThequailtyofoutsourcingmaterialaffectsthequal

2、ityofthesemiproductandproductdirectlyAndmarketingisthewindowforenterprisetoknowthecustomer’SrequirementandsatisfactionThisdissertationmakesaprofoundresearchonthemetricsystemandmethodevaluatingthesupplier’Sperformanceandt

3、hemethodofcustomermanagementConsideringthespecialtyofabearingmanufacturerandapplyingsixsigmamethodologythedissertationstudiesonanddevelopsthequailtymanagementinformationsystemforsupplyandmarketingThewholedissertationisdi

4、videdintoSevenchapters：Chapteroneintroducesthepresentstatusoftheresearchofsupplierquailtymanagement(SQM)andcustomersatisfactionmanagement(CSM)，discussesthesignificanceestablishingthequalitymanagementinformationsystemfort

5、hesupplyandmarketingandthenputforwardtheresearchtopicofthisdissertation’—————‘—ResearchanddevelopmentofthequalitymanagementinformationsystemforthesupplyandmarketingofthebearingmanufacturerTheassessmentofsupplier’Sperform

6、anceisthekeyoftheSCMBasedontheanalysistheconclusionofmuchresearchandconsideringthespecialtyofbearingmanufacturerthemetricsystemevaluatingthesupplier’SperformanceisputforwardThischapterstudyonthemethodofevaluatingthesuppl

7、ierBasedOntheanalysisthemanyevaluatingmethodsandconsideringthespecialtyofevaluatingthesupplyaevaluationmodelwhichistheintegrationofdataenvelopmentanalysis(DEA)andrealdataanalysisisputforwardExampleisgiventoillustratehowt

8、ousethismodelInchapterfourthegeneralcustomersatisfaction(CS)andtheCSbasedonKano’SmodelarestudiedrespectivelyThemetricandthemethodevaluatingthegeneralCSarestudiedespeciallythenaexampleisgiventoillustratetoevaluatingthegen

9、eralCSThentheCSbasedonKano’SmodelisstudiedThequalityattributeinvestigationabouthearingenterpriseisanalyzedatlastConsideringthespecialtyofbearingmanufacturingenterpriseandusingtheprincipleandmethodofdesigninginformationsy

10、stem，basedontheanalysisofthefeasibilityandrequirementofthisinformationsystem，inchapterfive，wediscussthestructureofthisinformationsystembasedonIntemet／IntranetandgivethefunctionmoduleofitBasedOilaboveanalysis，inchaptersix

11、wediscusstheprogramstructuralmodule，illustratethefunctionofeachmodule，developtheprototypesystemofthequalitymanagementinformationsystem，andfinallywedescribetheapplicationanalysiswithexamplesIntheendchaptersevenmakesaconcl

12、usionofthewholedissertationandputsforwardthefotureresearchinthisfieldKeyword：supplBmarketingsupplierqualitymanagementcustomersatisfactionmanagementbearing，supplyandmarketing，qualitymanagementinformationsystem，sixsigmaDEA