如何正確選擇供應(yīng)鏈軟件-麥肯錫分析報(bào)告

1、O78GettingsupplychainsoftwarerightKisheKanakamedalaGlennRamsdellVatsSrivatsanAstudyofearlyadoptersofsupplychainmanagementsoftwareshowsthatitwksbestwhereitisneededmost—butisnouseasabageoverflawedprocesses.verthepastdecade

2、companieshaveinvestedheavilyinwiringtheirsupplychainswithsoftwaredesignedtomanageinfmationflowsamongtheirinternaloperationssupplierscustomers.From1999to2002vendssoldmethan$15billioninsupplychainmanagementsoftwarelicenses

3、—thefirststepinaprocess.thatfiguredoesn’tincludethecostoftheexpensiveinstallationmaintenancecontractstocome.Thesoftwareitsdevelopers—companiessuchasSAPaclethatsellapplicationsfresourceplanningaswellassupplychainspecialis

4、tssuchasAribai2TechnologiesManugistics—haveattractedattentionbecausethesoftwarepromisestotrackpredictcustomerdemasaconsequencetoadjusttheflowofgoodsmeprecisely.Whensupplychainmanagementsoftwarewksitcanhelpcutinventylevel

5、simprovedeliveryschedulesensurethatsupplymeetsdem—allofwhichshouldmakecustomersmesatisfied.Onesupplychainexecutivecallsthesoftwareoxygenfhisbusiness.Buttheresultshavebeenmixed.Somecompanies(includingDellComputerWalMart)h

6、aveharnessedthepowerofthistechnologytoimprovetheirsupplychainsincertaincasestotransfmtheirbusinessmodels.Othershaverunintotroublesomepubliclyacknowledgingthattheyhavespenthundredsofmillionsofdollarswithnoimpact.80THEMcKI

7、NSEYQUARTERLY2003NUMBER1GoodsupplychainmanagementisfundamentalAsupplychainsimplystatedcomprisestheflowofacompany’sproductsinfmationaboutthemthemoneythatchangeshsbetweenthecompanyitssupplierscustomers.Whenacompanymanagest

8、heprocessesthatsuppttheseflowswellitcanfilldersfromcustomersquicklyyetkeepitsinventytoabareminimum.Whenitdoesn’tthesupplychainbreaksdown.Customersplacedersbuthearthattheproductsareoutofstockevenwhentheymightbeavailableso

9、mewhereinthecompany.Rawmaterialsfailtoshowuponloadingdocksshipmentstocustomersarrivelate.Factiesrunbelowcapacitybecausecustomerscanceltheirders.Theresultcanbeaquickinsaleslostmarginsinventywriteoffs.Softwareonitsowncan’t

10、fixbasicshtcomingsinsupplychainmanagementinfactitcanmakethingswse.Therealbenefitcomesfromrepairingbrokenbusinessprocessescompaniesthattacklethembefeinstallingthesoftwarecanreduceinventylevelspredictdemmeaccurately.Thisef

11、ftalonecanincreaserevenues.Addthesoftwaretheimprovementsareacceleratedsustained.Butinrealitymanycompaniesthathaveinstalledsupplychainmanagementtoolsareunhappywiththeoutcomesoherewefocusonhelpingmanagersturnaroundsloppyin

12、stallations.Companiesthatfigureouthowtomakethesoftwareimprovedprocesseswktogethertocreateameefficientsupplychainwillseeabetterreturnontheirinvestment.ResultsdifferwidelyTofindoutwhatmakessupplychainmanagementsoftwareinst

13、allationssucceedwestudiedtherecdsof63hightechcompaniesintheFtune1000from1995to2001asixyearperiodthatcoincidedwiththefirstbigwaveofinvestment.Oursampleincludedcompaniesthatmakehardwarewkingequipmentsemiconductselectronics

14、butnotsoftware.Althoughweconcentratedonthisgroupbecausecompaniesinitwereearlyadoptersofsuchapplicationswebelievethattheresultsofthestudyapplyequallyoutsidethehightechsect.Additionalexampleshavebeendrawnfromotherindustrie

15、s.Asametricweusedinventyturns—areliableindicatofthehealthofasupplychainsincetheydirectlyaffectreturnsoninvestedcapitalwkingcapitalthecostofgoodssold(throughobsolescenceinventycarryingcosts).Supplychainexecutivesfaceconst