hnd商務信息與通訊技術outcome1

1、MengjieInfonnationCommunicationsTechnologyinBusiness16102013Part1:Identifyevaluatetheroleofbusinessinfmationindecisionmaking.Question1:StrategicManagementStrategicmanagementisresponsiblefmakingdecisionsthataffectwholecom

2、pany.Thesedecisionsaregenerallyverycomplexunstructured.Theymakelongtermdecisions.Internal:Themarkettrends.Ifthecompanycanobservetheindex，itwillundersttheneedsofthecompany，soastodecideitwillproducetheproductstogainmeprofi

3、t.External:thestaffingneeds.Ifthe∞mpanycanimproveemployeebenefits，increasetheirrewards，itwillmakeemployeeshavemepower.TacticalManagementTacticalmanagersarethedlemanagement.Theymakemediumtermdecisionsa懺ectingbudgets，monit

4、ingoperations，developingpolicies，obtainingresources.Tacticalmanagersdeveloptacticstoachievetheoverallstrategicaimsobjectivessetbythestrategicmanager.Internal:Thebudgets.Ifthecompanyhasabudgetprocess，itwillbeabletocontrol

5、thebudgetcontrolthecompanyscashposition.theenterprisecapitalwillbecomemeflexible.External:Iftheenterprisehasthefixedsuppliers，itwillguaranteethequalityofenterpriseproductssaveoperatingtime，thusenhancestheenterprisethecom

6、petitiveabilityincreasemeprofits.OperationalManagementTheoperationalmanageristhefirstlinemanagersupervis.TheyareMengjieInfonnationCommunicationsTechnologyinBusiness161020133productioncapacity)thestatusofcommitmentsmadeby

7、thebusiness(suchascustomerders，purchaseders，employeepayroll)，nomatterwhichdepartment(manufacturing，purchasing，sales，accounting，soon)hasenteredthedataintothesystem.ERPfacilitatesinfmationf10wbetweenallbusinessfunctionsins

8、idetheganization，managesconnectionstooutsidestakeholders.(Wikipedia，2013)Thisinfmationsystemwouldsupptdecisionmakingatstrategiclevels.?ERPprovidessuppttoupperlevelmanagementtoprovidethemwithcriticaldecisionmakinginfmatio

9、n.Thisdecisionsupptallowstheupperlevelmanagementtomakemanagerialchoicesthatenhancethebusinessdowntheroad.?ERPalsocreatesameagile∞mpanythatbetteradaptstochange.ERPmakesacompanymef1exibleless時gidlystructuredsoganizationcom

10、ponentsoperatemecohesively，enhancingthebusiness斗nternallyexterna11y.?ERPcangreatlyimprovethequalityefficiencyofabusiness.Bykeepingacompanysinternalbusinessprocessrunningsmoothly，ERPcanleadtobetteroutputsthatbenefitthecom

11、panysuchascustomerservice，manufacturing.“Customerrelationshipmanagementisamodelfmanagingacompanysinteractionswithcurrentfuturecustomers.“Itinvolvesusingtechnologytoganize，automate，synchronizesales，marketing，customerservi

12、ce，technicalsuppo凡(Wikipedia，2013)Thisinfmationsystemwouldsupptdecisionmakingatoperationallevels.?AccesscontroliscrucialftheSCMtool.Ontheoneh，sincethisisteamdevelopment，mayneedtolimitcertainmembersoftheauthityThesubproje