how to clean upholstery清潔室內(nèi)裝潢

1、STARDSTARDSTARDOPERATINGOPERATINGOPERATINGPROCEDUREPROCEDUREPROCEDURE標(biāo)準(zhǔn)操作程序標(biāo)準(zhǔn)操作程序標(biāo)準(zhǔn)操作程序標(biāo)準(zhǔn)操作程序HOWTOCLEANUPHOLSTERY清潔室內(nèi)裝潢TASKNUMBER:任務(wù)號(hào)任務(wù)號(hào):PA0002DEPARTMENT:部門部門:Housekeeping客房部DATEISSUED:制定日期制定日期:August20052005年8月GUESTEXPE

2、CTATION:客人期望客人期望:Iexpectallupholsterytoberegularlycleaned.Myclothesskincomeintocontactwithupholsteryitneedstobekeptcleaninheavytrafficareasitneedstoberegularlysanitized.我希望所有的室內(nèi)裝潢能被清洗，我的衣服和皮膚經(jīng)常接觸這些裝飾，所以我希望它們能保持干凈，在使用頻繁的區(qū)

3、域，它們需要消毒。TIMETOTRAIN:培訓(xùn)時(shí)間培訓(xùn)時(shí)間:25minutes25分鐘Whyisthistaskimptantfyouourguests為什么這些任務(wù)對(duì)我們和客人都很重要？為什么這些任務(wù)對(duì)我們和客人都很重要？Answers:回答：回答：1.IcanincreasetheGSTSsce.增進(jìn)客人的滿意度.2.Itshowsmyprofessionalism.表現(xiàn)了我們的專業(yè).3.Iunderstthatcleanlines

4、sisimptantftheimageofourhotel.干凈對(duì)酒店很重要.WHATSTEPS什么什么步驟步驟HOWSTARDS如何做如何做標(biāo)準(zhǔn)標(biāo)準(zhǔn)TRAININGQUESTIONS培訓(xùn)問(wèn)題培訓(xùn)問(wèn)題5)Reptdefects問(wèn)題報(bào)告Defectsshouldbereptedimmediatelyincludinganymaintenanceproblemsfoundwhilecleaning.在清潔期間有任何問(wèn)題需要立即報(bào)告Whydo

5、Ihavetoreptimmediately為什么我要立即報(bào)告Summaryquestions:問(wèn)題概述問(wèn)題概述:1.Whatisimptanttotakespecialcareofwhencleaningupholstery在清潔坐墊時(shí)特別需要注意什么2.Whatdoyouneedtodowhencleaningupholstery在清潔坐墊時(shí)需要做什么3.Whattypesofstainarethemostcommon最普遍的污漬是

6、什么4.Whatdifferentcleaningmethodsdoyouknow你知道的不同的清潔方式是什么5.Whydoyoutestthefabrichowdoyoutestit為什么你要測(cè)試紡織品你如何測(cè)試6.DoIneedtoreptdefectstoHKcanIreptthisdefectimmediatelytoPOMEC我需要將問(wèn)題立即報(bào)告客房部還是工程部Nowaskthetraineetopracticethetask