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1、HowgreatleadersinspireactionHowdoyouexplainwhenthingsdontgoasweassumebetterhowdoyouexplainwhenothersareabletoachievethingsthatseemtodefyalloftheassumptionsFexample:WhyisApplesoinnovativeYearafteryearafteryeartheyremeinno
2、vativethanalltheircompetition.yettheyrejustacomputercompany.Theyrejustlikeeveryoneelse.Theyhavethesameaccesstothesametalentthesameagenciesthesameconsultantsthesamemedia.ThenwhyisitthattheyseemtohavesomethingdifferentWhyi
3、sitthatMartinLutherKingledtheCivilRightsMovementHewasnttheonlymanwhosufferedinprecivilrightsAmericahecertainlywasnttheonlygreatatoftheday.WhyhimwhyisitthattheWrightbrotherswereabletofigureoutcontrolledpoweredmanflightwhe
4、ntherewerecertainlyotherteamswhowerebetterqualifiedbetterfundedtheydidntachievepoweredmanflighttheWrightbrothersbeatthemtoit.Theressomethingelseatplayhere.1:17AboutthreeahalfyearsagoImadeadiscovery.thisdiscoveryprofoundl
5、ychangedmyviewonhowIthoughtthewldwkeditevenprofoundlychangedthewayinwhichIoperateinit.Asitturnsouttheresapattern.AsitturnsoutallthegreatinspiringleadersganizationsinthewldwhetheritsAppleMartinLutherKingtheWrightbrotherst
6、heyallthinkactcommunicatetheexactsameway.itsthecompleteoppositetoeveryoneelse.AllIdidwascodifyititsprobablythewldssimplestidea.Icallitthegoldencircle.2:07WhyHowWhatThislittleideaexplainswhysomeganizationssomeleadersareab
7、letoinspirewhereothersarent.Letmedefinethetermsreallyquickly.Everysinglepersoneverysingleganizationontheplaknowswhattheydo100percent.Someknowhowtheydoitwhetheryoucallityourdifferentiatedvaluepropositionyourproprietarypro
8、cessyourUSP.Butveryveryfewpeopleganizationsknowwhytheydowhattheydo.by“why“Idontmean“tomakeaprofit.“Thatsaresult.Itsalwaysaresult.By“why“Imean:WhatsyourpurposeWhatsyourcauseWhatsyourbeliefWhydoesyourganizationexistWhydoyo
9、ugetoutofbedinthemningwhyshouldanyonecareAsaresultthewaywethinkweactthewaywecommunicateisfromtheoutsideinitsobvious.Wegofromtheclearestthingtothefuzziestthing.Buttheinspiredleaderstheinspiredganizationsregardlessoftheirs
10、izeregardlessoftheirindustryallthinkactcommunicatefromtheinsideout.3:13Letmegiveyouanexample.IuseApplebecausetheyreeasytoundersteverybodygetsit.IfApplewerelikeeveryoneelseamarketingmessagefromthemmightsoundlikethis:“Wema
11、kegreatcomputers.Theyrebeautifullydesignedsimpletouseuserfriendly.Wanttobuyone““Meh.“Thatshowmostofuscommunicate.Thatshowmostmarketingsalesaredonethatshowwecommunicateinterpersonally.Wesaywhatwedowesayhowweredifferentbet
12、terweexpectsomestofabehaviapurchaseavotesomethinglikethat.Heresournewlawfirm:Wehavethethatverbitdoesnt“feel“rightBecausethepartofthebrainthatcontrolsdecisionmakingdoesntcontrollanguage.Thebestwecanmusterupis“Idontknow.It
13、justdoesntfeelright.“sometimesyousayyoureleadingwithyourheartsoul.Ihatetobreakittoyouthosearentotherbodypartscontrollingyourbehavi.Itsallhappeninghereinyourlimbicbrainthepartofthebrainthatcontrolsdecisionmakingnotlanguag
14、e.7:29Butifyoudontknowwhyyoudowhatyoudopeoplerespondtowhyyoudowhatyoudothenhowwillyouevergetpeopletovotefyoubuysomethingfromyoumeimptantlybeloyalwanttobeapartofwhatitisthatyoudo.Thegoalisnotjusttoselltopeoplewhoneedwhaty
15、ouhavethegoalistoselltopeoplewhobelievewhatyoubelieve.Thegoalisnotjusttohirepeoplewhoneedajobitstohirepeoplewhobelievewhatyoubelieve.Ialwayssaythatyouknowifyouhirepeoplejustbecausetheycandoajobtheyllwkfyourmoneybutifthey
16、believewhatyoubelievetheyllwkfyouwithbloodsweattears.NowhereelseisthereabetterexamplethanwiththeWrightbrothers.8:14MostpeopledontknowaboutSamuelPierpontLangley.backintheearly20thcenturythepursuitofpoweredmanflightwaslike
17、thedotcomoftheday.Everybodywastryingit.SamuelPierpontLangleyhadwhatweassumetobetherecipefsuccess.Evennowyouaskpeople“Whydidyourproductwhydidyourcompanyfail“peoplealwaysgiveyouthesamepermutationofthesamethreethings:underc
18、apitalizedthewrongpeoplebadmarketconditions.Itsalwaysthesamethreethingssoletsexplethat.SamuelPierpontLangleywasgiven50000dollarsbytheWarDepartmenttofigureoutthisflyingmachine.Moneywasnoproblem.HeheldaseatatHarvardwkedatt
19、heSmithsonianwasextremelywellconnectedheknewallthebigmindsoftheday.Hehiredthebestmindsmoneycouldfindthemarketconditionswerefantastic.TheNewYkTimesfollowedhimaroundeverywhereeveryonewasrootingfLangley.Thenhowcomewevenever
20、heardofSamuelPierpontLangley9:15AfewhundredmilesawayinDaytonOhiovilleWilburWrighttheyhadnoneofwhatweconsidertobetherecipefsuccess.TheyhadnomoneytheypaidftheirdreamwiththeproceedsfromtheirbicycleshopnotasinglepersonontheW
21、rightbrothersteamhadacollegeeducationnotevenvilleWilburTheNewYkTimesfollowedthemaroundnowhere.9:38ThedifferencewasvilleWilburweredrivenbyacausebyapurposebyabelief.Theybelievedthatiftheycouldfigureoutthisflyingmachineitll
22、changethecourseofthewld.SamuelPierpontLangleywasdifferent.Hewantedtoberichhewantedtobefamous.Hewasinpursuitoftheresult.Hewasinpursuitoftheriches.lobeholdlookwhathappened.ThepeoplewhobelievedintheWrightbrothersdreamwkedwi
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