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1、字?jǐn)?shù):英文 字?jǐn)?shù):英文 3265 3265 單詞, 單詞,19231 19231 字符;中文 字符;中文 5450 5450 漢字 漢字出處: 出處:IK IK Suher Suher,CS CS Bir Bir,E Engin Engin,BE BE Akgoz.Employee Akgoz.Employee Satisfaction: Satisfaction: Communication Communication Compet

2、ence Competence and and Leadership Leadership Oriented Oriented Approach[J] Approach[J] International International Journal Journal of of Innovative Innovative Research Research and and Development. Development. 2016

3、,5(5):194-202 2016,5(5):194-202外文文獻(xiàn): 外文文獻(xiàn): Employee Satisfaction: Communication Competence and Leadership Oriented ApproachAbstract This research explores whether or not relationships between supervisor communicator com

4、petences, leadership style (Task- oriented vs. Relation-oriented) and employee job and communication satisfaction exist. Participants are 126 graduate students who works for (52 males and 74 female) a variety of organiza

5、tions in Turkey. The findings signify that there is incontrovertibly positive and strong relationship between supervisor communication competence and employee communication satisfaction. In a similar way, relational lead

6、ership style has strong effect on employee communication satisfaction. On the other hand, the results indicate that weak relationship between task-oriented leadership style and job and communication satisfaction. Accordi

7、ng the results communicator competence is the strongest significant standardized regression coefficient with the job and communication satisfaction.Keywords: Employee communication, communication competence, leadership s

8、tyle1.Introductionin being a competent communicator. Light (1989) considered fundamental constructs of communication competence as functionality of communication; sufficiency of communication, knowledge, judgment and ski

9、ll. Spitzberg (1983) believed that communication competence involved knowledge, motivation and skill as a system that relates and connects to one another. In order to be mutually beneficent to one another in a relationsh

10、ip, communication competence is a necessary tool which consists of cognitive, attitudinal, emotional and behavioral knowledge (B-Ikeguchi, 2014). In order to reach personal, educational, vocational and social goals, comm

11、unication competence is a key quality that an individual need in order to attain success in life (Light and Mcnughton, 2014:1).2.2.LeadershipYukl defined leadership as “the process of influencing others to understand and

12、 agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives” (2016:8). Leadership is not just a trait, it is recognized as a proc

13、ess which individuals influence people in order to reach certain goals and objectives as a unit (Sharmai, Jain, 2013). Bryman (1992) considered leadership as the ability to direct people towards certain goals for an orga

14、nization.In literature, leadership is considered to be divided into two separate functions; Task- oriented leadership and relation-oriented leadership (Taberner, Chambel, Arana, 2009). Task-oriented leadership focuses on

15、 organizing, planning and coordinating the necessary jobs needed of the team or individual employees whereas relation-oriented leadership focuses on the motivation and behaviors of the people themselves. In relation-orie

16、nted leadership, the leader works to inspire those around him in order to achieve the organization’s success. The effectiveness of leader-subordinate relationship affects many organization outcomes due to group satisfact

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