前廳專業(yè)術(shù)語(新)

1、前廳專業(yè)術(shù)語1.Hotelchain酒店連鎖2.RoomReservation客房預(yù)訂3.AdvancedReservation臨時類預(yù)訂4.ConfirmedReservation確認(rèn)類預(yù)訂5.Guaranteedreservation保證類預(yù)訂6.Bookingleadtime預(yù)訂提前期7.Advanceddeposit預(yù)付訂金8.Fullhouse滿房9.Overbooking超額預(yù)定10.Waitinglist等候名單11.Ex

2、pectarrivallist預(yù)期抵店名單12.Addbooking追加預(yù)訂13.Cancellation取消預(yù)定14.Noshow未通知取消又無預(yù)期抵店15.Roomfecast房間預(yù)測16.Guesthisty客史擋案17.Roominglist團(tuán)體名單18.Blockroom鎖房19.RoomType房間種類20.StardRoom標(biāo)準(zhǔn)間21.DeluxeRoom豪華間22.Suite套間23.Hicap殘疾人間24.Adjoin

3、ingroom相鄰房25.Connectingroom相連房26.Roomupgrade房間晉升27.Nonsmokingflo無煙樓層28.Executiveflo行政樓層29.KingSize大床30.TwinSize雙床31.Single單人32.Double雙人33.Tripe三人34.Roomstatus房間狀況35.Vacantdirty空房（臟）36.Vacantclean空房（干凈）37.Occupied占用房38.Ou

4、tofder維修房39.Sleepout外宿40.Doublelocked雙鎖房41.DND(donotdisturb)請勿打擾42.Tariff房價表43.rate凈價44.Rackrate門市價45.Contractrate合同價46.Commercialrate商務(wù)價47.Packagerate包價48.Conferencerate會議價49.Grouprate團(tuán)隊價50.Specialrate特殊價51.Discountrate

5、折扣價52.Houseuse職員用房53.ComplimentaryFreeofge免費54.Dayuse半天用房55.Walkin無預(yù)訂散客56.FIT(Freeindividualtourist)有預(yù)訂散客57.GIT(Groupindividualtourist)團(tuán)散58.Pickupservice接車服務(wù)59.Availableroom可售房60.Roomoccupancy住房率61.Averageroomrate平均房價62.

6、EOD(Executiveonduty)行政值班經(jīng)理63.Check–In入住登記64.CheckOut結(jié)帳離店65.Registration登記66.Registrationcard入住登記單67.Masterkey萬能鑰匙68.Duein當(dāng)日預(yù)抵客人（房間）69.Dueout當(dāng)日預(yù)離客人（房間）70.Earlyarrivaldeparture提前抵店離店71.Extensionstay延住72.Latecheckout逾時退房73.

7、Message留言74.Mealcoupon餐券75.ABF(Americanbreakfast)美式早餐76.BBF(Britishbreakfast)英式早餐77.CBF(Continentalbreakfast)歐陸式早餐78.OBF（ientalbreakfast）中式早餐79.Cash現(xiàn)金80.Creditcard信用卡81.CheckCheque支票82.TravelerCheque旅行支票83.Voucher結(jié)算單84.C

8、OD(cashondeparture)離店時付費85.Directbilling掛帳86.Housecreditlimit賒帳限額87.Masterfolio總帳單88.Skipper逃帳者89.MoneyExchange外幣兌換90.Lostfound失物招領(lǐng)91.TBA(tobeadvised)待通知92.IDD(Internationaldirectdial)國際長途直撥電話93.DDD(domesticdirectdial)國內(nèi)