基于平衡記分卡的高新技術(shù)企業(yè)績效管理研究.pdf

1、合肥工業(yè)大學(xué)碩士學(xué)位論文基于平衡記分卡的高新技術(shù)企業(yè)績效管理研究姓名：劉瑩瑩申請學(xué)位級別：碩士專業(yè)：管理科學(xué)與工程指導(dǎo)教師：吳子穩(wěn)20100301ResearchonthePerformanceManagementBasedonBalancedScorecardoftheHigh—techEnterprisesAbstractPerformancemanagementisimportanttoenterprise’snormaloper

2、ation，whichiSadvocatedtoconductscientificallybymanyareasManyenterprisesandacademicsinperformancemanagementmakenumerouscontributionsactively，whichprovideasolidfoundationtothedevelopmentofenterprisesAlthoughsomehightechent

3、erpriseshavemadeperformancemanagement，havenotachievedgoodresultsThereasonisthelackofascientificperformancemanagementtoolwhichissuitableforthedevelopmentofenterpriseTherefore，thehigh—techenterprisesurgentlyneedacomprehens

4、ivesystemofperformancemanagementTraditionalperformancemanagementtoolsfoCUSonfinancialindicators，butneglectofnonfinancialonesandfailtocombineindicatorswithstrategiesBalancedScorecardhasinheritedtheadvantagesoftraditionalt

5、oolsandmadeupfortheirshortagesThispaperisdifferentfromothers，whichselectsthebalancedscorecardtomakeasetofaperformancemanagementsystemofhightechenterpriseThepapercollectsalargenumberofdatawhichcontainsdomesticandforeignas

6、pectsofperformancemanagementandbalancedscorecardFirstofall，thepaperbeginswiththeconceptandthecontentofperformance，performancemanagement，balancedscorecardandthehightechenterprises，andsumsupthathigh—techenterpriseneedtheba

7、lancedscorecardfortheperformancemanagementurgentlySecondlyitanalysestheperformancemanagementstatusandexistingproblemsofHefeiHightechenterpriseintheformofquestionnairesanditscausesThen，itdesignsasetofscientificsystemofper

8、formancemanagementforhigh—techenterprisebasedontheBalancedScorecardmainlyfromthreeaspects，thatiS，corporateleveldepartmentlevelandstafflevelandfourdimensions，thatiS，financial，customer，internaloperationsandlearningdevelopm

9、enttodesigntheperformancemanagementsystemFinally，theauthorselectsonehigh—techenterprisenamedMcompanyinHefeiasacasetodesignaperformancemanagementsystembasedonBalancedScorecardforitKeywords：PerformanceManagement；BalancedSc