[雙語翻譯]物業(yè)管理外文翻譯--物業(yè)管理對物業(yè)價格的影響香港案例研究（英文）

1、FacilitiesEffect of property management on property price: a case study in HK Eddie Chi-Man Hui Hoi Ting Lau Tareef Hayat KhanArticle information:To cite this document: Eddie Chi-Man Hui Hoi Ting Lau Tareef Hayat Khan, (

2、2011),“Effect of property management on property price: a case study in HK“, Facilities, Vol. 29 Iss 11/12 pp. 459 - 471 Permanent link to this document: http://dx.doi.org/10.1108/02632771111157132Downloaded on: 31 Janua

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4、sers who downloaded this article also downloaded:Jinhuan Li, Paavo Monkkonen, (2014),“The value of property management services: an experiment“, Property Management, Vol. 32 Iss 3 pp. 213-223 http://dx.doi.org/10.1108/PM

5、-06-2013-0035Graeme Baldwin, (1994),“Property Management in Hong Kong: An Overview“, Property Management, Vol. 12 Iss 4 pp. 18-23 http://dx.doi.org/10.1108/02637479410071027Eddie Chi-man Hui, Cheuk-kin Tse, Ka-hung Yu, (

6、2014),“The effect of ISO14001 certification in property management on property price“, Journal of Facilities Management, Vol. 12 Iss 2 pp. 97-117 http:// dx.doi.org/10.1108/JFM-03-2013-0015Access to this document was gra

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11、nitiative for digital archive preservation.*Related content and download information correct at time of download.Downloaded by National University of Singapore At 07:48 31 January 2016 (PT)(1) “The Best Property Manageme

12、nt Agent” title issued by the Hong Kong Housing Authority; and(2) the Q-mark Certificate issued by the Hong Kong Q-Mark Council.However, there are two other certification-providing authorities from which HK PMCs vie to g

13、et a certificate:(1) ISO 9000 issued by the International Organization of Standards; and(2) Hong Kong Management Association Quality Award (HKMAQA) issued by Hong Kong Management Authority (HKMA).One must remember that t

14、hese two awards are for general management service, rather than specifically for PM service. However, they have generated much greater appeal and have become more popular in the industry. Currently, there are nine PMCs w

15、hich have been awarded the HKMAQA (Appendix, Table AI). This research paper aims to investigate the relationship between quality of PM and property price in the residential sector. ISO 9000 Certification and HKMAQA are u

16、sed as the measurement of the quality of PM as PMCs vie for achieving these. The study is restricted only to private developments as the price of private housing is determined by the market, while the price of public hou

17、sing involves government intervention.2. Literature review 2.1 PM in HK PM is very important in HK, especially in properties with densely populated multi-ownership situations that prevail here. Satisfying many owners’ in

18、terest in a single property is definitely much more challenging than that of a few, and it is especially true in the common areas. In HK, flat owners only have undivided share over the common areas. A term “tragedy of an

19、ti-commons”, introduced by Heller (1998), can describe this phenomenon which results in under-usage or ill-maintenance of those areas. PM usually includes services that are related to maintenance of such common areas i.e

20、. corridors, car parking, greeneries, lobby, lifts, etc. which are used by all but generate little or no response from them as far as their maintenance is concerned. Eventually that leads to unwanted devaluation of the p

21、roperty. However, previous researchers found that PM services today are also associated with achieving various short and long term objectives that seeks to control the interest of the owners and potential buyers as far a

22、s property price is concerned (Scarrett, 1983). Other than providing maintenance services, the short-term objectives of PM include financial management, enforcement of lease provisions etc. The long-term objective is to

23、improve capital value or rental value.2.2 Quality of PM as an indicator of property price PM is significant for the property. Good PM services not only keep the property in a good condition, but also minimize the operati

24、ng cost and provide a positive image to the property. In addition it is a business that can create wealth by adding values to other related business (Edington, 1997). PMCs are the PM services providers in the real estate

25、 industry. Like other business, quality of service is an important criterion in PM business in determining customer satisfaction (Hui and Zheng, 2010). PMCs seek continuous improvement in the quality of their services in