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1、標題:BuyeracteristicsoftheGreenConsumerTheirImplicationsfAdvertisingStrategy原文:PollsconsistentlyshowthatalargemajityofU.S.citizensconsiderthemselvestobe“environmentalists“(DonatonFitzgerald1992Ottman1992Schlossberg1991Schw
2、artzMiller1991).MeoverRoperganizationpollshaveshownthatthe“greenest“segmentofconsumersnearlydoubledoverthetwoyearperiod1990to1992(Roperganization1992citedinIyerBanerjeeGulas1994).Itistherefenotsurprisingthatmarketershave
3、attemptedtoexploitconsumersenvironmentalconcernbyusingenvironmentalclaimsintheiradvertising.Researchindicatesthatconsumersareconcernedenoughtoconsiderpayingmefenvironmentallyfriendlyproducts.Ina1990pollbytheJ.WalterThomp
4、sonadvertisingagencyfexample82%oftherespondentssaidtheywouldpayatleast5%mefaproductthatwasenvironmentallyfriendlyupfrom49%thepreviousyear(Levin1990).AmerecentAdvertisingAgepollconductedbyYankelovichClancyShulmanfoundthat
5、f70%oftherespondentspurchasedecisionswereatleast“sometimes“influencedbyenvironmentalmessagesinadvertisingproductlabeling(ChaseSmith1992).Suchfindingsnotwithstingotherevidencesuggeststhatconsumersarenotonlyconfusedabouten
6、vironmentaladvertisingclaimsbutalsodistrustfulofthem.FexampleinthesameAdvertisingAgepollmethanhalfoftherespondentsindicatedtheypaidlessattentiontosuchmessagesbecauseofoverkillmostrespondentsreptedthatenvironmentalclaimsw
7、erenotparticularlybelievable(ChaseSmith1992).Inanothersurvey(thethirdannualNationwideEnvironmentalSurveyconductedfthepackagingcompanyGerstmanhoweveronly15%saidthatenvironmentalclaimswere“extremelyverybelievable“(Dagnoli1
8、991).Finallya1990RoperpollshowedthatAmericanstendtoOurgoalistoprofilethegreenconsumerinamannerthatwillassistinthedevelopmentofadvertisingstrategies.Consequentlywearemeinterestedinfactsthatcontributetogreenpurchasebehavit
9、haninfactsrelatedtogenerallevelsofenvironmentalconsciousnesspostpurchasebehavisuchasrecycling(freviewsofthisliteratureseeShrumLowreyMcCarty1994SternOskamp1987VanLiereDunlap1980).Thisdistinctionisimptanthassupptfromprevio
10、uspollsstudies.Fexamplemarketerscomplainthateventhoughresearchshowstheenvironmenttobeimptanttoconsumersitsimptancedoesnotseemtotranslateintoachangeinpurchasebehavi(Schlossberg1991).Alsoempiricalevidenceshowsthatgeneralen
11、vironmentalattitudesarenotrelatedtoparticularenvironmentalbehavis(ShrumLowreyMcCarty1994SternOskamp1987).Ourdiscussionofpreviousresearchtherefefocusesonstudiespertainingtogreenbuyingtogreenmessagesdirectedtoconsumers.Suc
12、hgreenresearchcanbecategizedasconsumerbasedadbased.Consumerbasedstudiesinvestigateacteristicsofconsumersthatdifferentiatebetweenlevelsofenvironmentalconcernbehaviwhereasadbasedstudiesaddresscomponentsoftheadsthemselvessu
13、chascopylayoutelements.Althoughconsumerbasedstudiesaremeprevalentafewresearchershaveattemptedtocategizeanalyzegreenadvertisements.FexampleIyerBanerjee(1993)foundthatgreenadsweremecommonlyientedtocpateimagethantotheproduc
14、tservice.Additionallytheemphasisoftheadstendedtobeonenvironmentallyfriendlyproductiontoalesserdegreeondisposal.InasimilaranalysisIyerBanerjeeGulas(1994)examinedgreentelevisionadvertisements.Usingashallowmoderatedeepcodin
15、gschemetoclassifythegreennessofanadtheyfoundthatmanufacturersadswererelativelymeshallowlessgreen“thanthoseofnonprofitganizations.Theyalsofoundthatmanufacturersemphasizedsocialresponsibilitymanagementcontrolwhereasnonprof
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