ethic+題目

1、? List and explain 2 of the benefit that business ethic provide which can improve business performance. (P17)1. Ethics contributes to employee commitment 雇員承諾 雇員承諾1. Employee commitment comes from employees who believe t

2、heir future is tied to that of the organization and their willingness to make personal sacrifices ( 犧牲，獻身) for the organization. 2. The more a company is dedicated to (把…用于，獻身) taking care of its employees, the more like

3、ly it’s that the employee will take care of the organization. 2. Ethics contributes to investor loyalty 投資者忠實 投資者忠實 foucuse reputation (名譽，名聲 名譽，名聲)1. Employees’ perception that their firm has an ethical culture leads to

4、 performance-enhancing outcomes within the organization. Reputation is one of an organization’s greatest intangible assets with tangible value. The value of reputation is difficult to quantify, but it is very important.

5、 A single negative incident can influence perceptions of a corporation’s image and reputation instantly and for years afterwards3. Ethics contributes to customer satisfaction 顧客滿意 顧客滿意4. Ethics contributes to profits 利潤

6、利潤? List the different primary stakeholder groups and explain how each of these groups impact ethic decision making in the organization. (P32)primary stakeholder：the people who is absolutely necessary for a company’s sur

7、vival (the biggest difference with secondary stakeholders)Example---employee, investors, customers, governments, communities, shareholders…? Give the example of the concept of the conflict of interest, and give 2 example

8、s of the conflict of interest in business and explain potential problem (P67)Conflict of interest exists when an individual must choose whether to advance his or her own interests, those of the organization, or those of

9、some other group.Eg.①private interest②business dealing? Explain marketing fraud and give 2 examples of the marketing fraud. (P75)? Explain the idea how law protect consumers and 2 or more examples. (p96)Laws protecting c

10、onsumers intend to guard against1) Product children (e.g., prohibition from selling cigarettes to minors)2) Protect consumers against unfair, deceptive or fraudulent practices.3) Unsafe or unhealthy products? Explain dif

11、ference between internal an external of locus of control, how do these differences affect decision making, give example. (p126)4. Creates an ethical cultureStrategic Philanthropy is the synergistic and mutually beneficia

12、l use of an organization’s core competencies and resources to deal with key stakeholders so as to bring about organizational and societal benefits”? Explain the concept of the obedience to authority affect business. Give

13、 an example. (p127)? Difference between mandated and voluntary programs. (p9)Mandated boundary: An externally imposed boundary of conduct (laws, rules, regulations, and other requirements)Voluntary boundary: a managemen

14、t-initiated boundary of conduct ( beliefs, values, voluntary policies, and voluntary contractual obliges)Philanthropy---engage in VB to benefit both internal and external stakeholders.? Ethic issue intensity (p122)Ethica

15、l issue intensity: defined as the relevance or importance of an ethical issue in the eyes of the individual, work group, and/or organizationThe first step in ethical decision making is to recognize that an ethical issue

16、requires an individual or work group to choose among several actions that various stakeholders inside or outside the firm will ultimately evaluate as right or wrong.The perception of ethical issue intensity can be influe

17、nced by management’s use of rewards and punishments, corporate policies, and corporate values to sensitize employees.Ethical Issues may not reach the critical awareness level if managers fail to identify and educate empl

18、oyees about specific problem areas. Organizations that consist of employees with diverse values and backgrounds must train them in the way firms want specific ethical issues handled.The perceived importance of an ethical

19、 issue has been found to have a strong influence on both employee’s ethical judgment and their ethical behavioral intent? The concept of ethic culture (decision making) (p16)Ethical culture describes the component of cor

20、porate culture that captures the values and norms that an organization defines as appropriate conduct. 1， is the standard or decision making process for the employees use to determine their responses to ethical is right