國(guó)際信托投資公司績(jī)效管理體系實(shí)施手冊(cè).

1、中國(guó)某某國(guó)際信托投資公司中國(guó)某某國(guó)際信托投資公司業(yè)務(wù)流程體系管理手冊(cè)業(yè)務(wù)流程體系管理手冊(cè)績(jī)效管理體系實(shí)施手冊(cè)績(jī)效管理體系實(shí)施手冊(cè)ADX公司公司Page3of431.2人員發(fā)展、內(nèi)部營(yíng)運(yùn)、客戶市場(chǎng)、財(cái)務(wù)表現(xiàn)指標(biāo)........................................................41.3四大類指標(biāo)的相互關(guān)系..............................................

2、......................................................4第二節(jié)關(guān)鍵績(jī)效指標(biāo)的篩選........................................................................................................42.1單個(gè)指標(biāo)的特性測(cè)試....................................

3、....................................................................42.2CQT平衡性測(cè)試...............................................................................................................42.3指標(biāo)相互關(guān)系測(cè)試.................

4、...........................................................................................4第三節(jié)平衡分?jǐn)?shù)卡的制作與體系的完善....................................................................................43.1平衡分?jǐn)?shù)卡的制作...............

5、.............................................................................................43.2平衡分?jǐn)?shù)卡表格................................................................................................................4第五章

6、關(guān)鍵績(jī)效指標(biāo)權(quán)數(shù)的確定....................................................................................................4第一節(jié)權(quán)數(shù)確定的方法..................................................................................................

7、..............41.1小組評(píng)分法的確立............................................................................................................41.2評(píng)分小組的組成...........................................................................

8、.....................................4第二節(jié)確定關(guān)鍵績(jī)效指標(biāo)的權(quán)數(shù)................................................................................................42.1確定關(guān)鍵績(jī)效指標(biāo)的重要程度.......................................................

9、.................................42.2確定關(guān)鍵績(jī)效指標(biāo)的權(quán)重................................................................................................42.3關(guān)鍵績(jī)效指標(biāo)權(quán)重設(shè)定的表格...........................................................

10、.............................4第六章關(guān)鍵績(jī)效指標(biāo)目標(biāo)值的制定與修正....................................................................................4第一節(jié)目標(biāo)值制定的方法............................................................................

11、................................41.1關(guān)鍵績(jī)效指標(biāo)的目標(biāo)值....................................................................................................41.2目標(biāo)值制定的方法..............................................................

12、..............................................4第二節(jié)確定關(guān)鍵績(jī)效指標(biāo)的目標(biāo)值............................................................................................42.1確定目標(biāo)值所需數(shù)據(jù)的來源..................................................

13、..........................................42.2獲取行業(yè)內(nèi)外的最佳實(shí)踐借鑒信息................................................................................42.3獲取以公司全面預(yù)算為基礎(chǔ)的績(jī)效數(shù)據(jù)..........................................................

14、..............42.4關(guān)鍵績(jī)效指標(biāo)目標(biāo)值的制定............................................................................................42.5逐級(jí)交流關(guān)鍵績(jī)效指標(biāo)目標(biāo)值.................................................................................

15、.......42.6將目標(biāo)值逐級(jí)下發(fā)............................................................................................................4第三節(jié)目標(biāo)值的調(diào)整...................................................................................

16、.................................43.1相關(guān)部門的職責(zé)................................................................................................................43.2填表說明........................................................