非車險(xiǎn)理賠實(shí)務(wù)

1、非車險(xiǎn)理賠實(shí)務(wù)非車險(xiǎn)理賠實(shí)務(wù)（20102010版）版）中國(guó)人民財(cái)產(chǎn)保險(xiǎn)股份有限公司中國(guó)人民財(cái)產(chǎn)保險(xiǎn)股份有限公司理賠管理部理賠管理部?jī)?nèi)部資料注意保密1目錄財(cái)產(chǎn)險(xiǎn)理賠實(shí)務(wù)財(cái)產(chǎn)險(xiǎn)理賠實(shí)務(wù)......................................................................................................................1第一部分第一部分財(cái)產(chǎn)險(xiǎn)

2、理賠實(shí)務(wù)財(cái)產(chǎn)險(xiǎn)理賠實(shí)務(wù)..............................................1一、受理案件.........................................................1二、查勘定損.........................................................2三、立案..............................

3、...............................6四、責(zé)任認(rèn)定.........................................................7五、損失核定.........................................................8六、賠款計(jì)算......................................................

4、...9七、撰寫理賠報(bào)告....................................................13八、核賠............................................................14九、結(jié)案............................................................14十、理賠案卷管理..............

5、......................................14十一、代位追償賠案處理..............................................16十二、訴訟或仲裁賠案處理............................................17十三、預(yù)付賠款處理..................................................18十四

6、、拒賠案件處理..................................................19十五、共保或聯(lián)保賠案處理............................................20十六、涉及分保的賠案處理............................................21十七、立案注銷處理....................................

7、..............21第二部分第二部分財(cái)產(chǎn)保險(xiǎn)理賠各環(huán)節(jié)需財(cái)產(chǎn)保險(xiǎn)理賠各環(huán)節(jié)需注意的問題意的問題...........................22一、受理案件環(huán)節(jié)....................................................22二、查勘定損環(huán)節(jié)....................................................22三、責(zé)任認(rèn)定環(huán)節(jié)......

8、..............................................25四、核定損失環(huán)節(jié)....................................................38五、計(jì)算賠款環(huán)節(jié)....................................................40六、談判技巧..........................................

9、..............52七、中介合作........................................................53八、代位追償........................................................55第三部分第三部分財(cái)產(chǎn)保險(xiǎn)案例分析財(cái)產(chǎn)保險(xiǎn)案例分析..........................................58工程保險(xiǎn)理賠實(shí)務(wù)

10、工程保險(xiǎn)理賠實(shí)務(wù)..............................................................................................................6565第一部分第一部分工程保險(xiǎn)理賠實(shí)務(wù)工程保險(xiǎn)理賠實(shí)務(wù)...........................................65一、受理案件.......................

11、.................................65二、查勘定損........................................................66三、立案............................................................71四、責(zé)任認(rèn)定.................................................

12、.......71五、損失核定........................................................72六、賠款計(jì)算........................................................75七、撰寫《理賠報(bào)告》................................................79八、核賠...................

13、.........................................79九、結(jié)案............................................................80十、理賠案卷管理....................................................80十一、代位追償賠案處理......................................