企業(yè)應(yīng)用整合——異構(gòu)應(yīng)用的業(yè)務(wù)流程自動(dòng)化

1、企業(yè)應(yīng)用整合--- 異構(gòu)應(yīng)用的業(yè)務(wù)流程自動(dòng)化,遺留應(yīng)用的整合,,企業(yè)中還有大量的遺留應(yīng)用系統(tǒng)，如何將它們與新開發(fā)的應(yīng)用整合起來。通過異構(gòu)系統(tǒng)的整合，保護(hù)現(xiàn)有的投資，還可以方便地產(chǎn)生新的商務(wù)流程從而帶來新的利潤！,應(yīng)用的整合為什么重要?,是為了:把事情做得更好Automate Existing Processes做一些新的事情Provide New Services最終目的是:節(jié)約費(fèi)用Take manual Inte

2、rvention out of a Process (Order Fulfillment, Inventory management, etc.)Coordinate better with Suppliers, Business Partners, or Customers賺取新的利潤Provide New Products or Services (Web Enabled, (New combinations of Produ

3、cts, Services)Provide Better Service (Complete On-line Loan Approval, Purchase PC and On-line Service with single transaction,應(yīng)用集成的“噩夢(mèng)”,,Internal Users,Customers,Suppliers,,,,,,Partners,,,,,,,,“噩夢(mèng)”的解決方案 EAI”涅磐”,,Intern

4、al Users,Customers,Suppliers,,,,,,Partners,,,,Enterprise Application Integration Environment,,,,,,,,,,流程驅(qū)動(dòng)整合！,,Internal Users,Customers,Suppliers,,,,,,Partners,,,,,,,,,,,,,Enterprise Application Integration,,,,,,,,,,EAI

5、解決的五個(gè)問題,基礎(chǔ)構(gòu)造:1. 消息傳遞 (Middleware)2. 已有應(yīng)用系統(tǒng)的接口 (Adapters or Connectors)3. 將所有數(shù)據(jù)轉(zhuǎn)換為“世界語” （共同的語言）4. 翻譯“世界語”，解決方言問題。真正的商務(wù)價(jià)值產(chǎn)生在業(yè)務(wù)流程自動(dòng)化以后。 5. 協(xié)調(diào)多個(gè)系統(tǒng) – 做什么？什么時(shí)候做？誰來做？等等。(管理異構(gòu)系統(tǒng)之間的業(yè)務(wù)流成),iPlanet Integration Server 特性,由業(yè)界最好的

6、技術(shù)組成：流程引擎Award Winning - Cross Roads ‘A’ List基于業(yè)界標(biāo)準(zhǔn) - XML and XSLTSun Java Message Queue – 我們最好的消息中間件與 OS/390 主機(jī)系統(tǒng)由杰出的集成能力流程引擎具有非常好的處理能力 – 單隔引擎處理超過一百萬的商務(wù)流程！輕量的適配器簡單的適配器生成技術(shù),四種工作流（Workflow）,,Document/ImageWorkflo

7、w Contract development Information fulfillment Change management,EmbeddedWorkflow ERP HR Desktop apps,CollaborativeWorkflow Messaging based New product development Issue resolution Scheduling,Production

8、ProcessManagement Real-time, in Production Extreme High Scalability Zero Latency and Straight- Through Processing,工作流類型,,Document/ImageWorkflow Plexus FloWare Tibco InConcert IBM MQSeries Integrator (former

9、ly Flowmark),EmbeddedWorkflow iPlanet Process Manager SAP embedded Workflow BEA Process IntegratorWebMethods,CollaborativeWorkflow Lotus Notes MS Outlook,ProductionProcessManagement iPlanet Integration Serv

10、er,BTCellnet,英國第二大移動(dòng)運(yùn)營商六百萬注冊(cè)用戶隸屬于英國電信（BT） 面臨的問題: 通過識(shí)別有價(jià)值的用戶（可能帶來更多的利潤的客戶），銷售可以在電話商提供跟好的服務(wù)吸引消費(fèi)者，降低“叛逃率”,,Oracle Database,,BT Cellnet FastSAVE: The Business View,BT Cellnet FastSAVE: Business Process View,,,Front Offi

11、ce,Back Office,Receive call,Retrieve Customer details,Save Customer,Custom Middleware,Billing,Customer,Start,GetSubscriber Information,OracleDatabase,Hardware Order,Hardware Orders,Update Billing,Custom Middleware,Bill

12、ing,Record Completion,Finish,OracleDatabase,Challenge:Reduce customer churn rate by identifying profitable customers and empowering CSR’s to provision services while on the phoneSolution:An EAI solution that consolid

13、ated 12 billing systems, reduced inaccurate customer data, and enabled zero latency flow of information,,,,iIS Integration,MCI Worldcom,Integrated Order ManagerRecords StatusDecomposes OrderSends Components to COMsOn

14、-going Order Management, Status and Tracking,Component Order ManagersCOM for every line of BusinessSeparate Process for each Product,Others...,Order Entry, CSR40+ different Entry PointsSiebel (Future),Provisioning S

15、ervice Initiation Exception Handling,Local COM,LD COM,Wireless COM,,MCI Worldcom - Business Benefits,Reusable Process Framework for All Automation ProjectsLower Development CostsHigher Levels of Automation in Process

16、Fewer RejectsReduced Exception HandlingShorter Provisioning TimesSystematized Adding New Products and Bundles to MixNew Products, Bundles Delivered in Less TimeLower Training CostsLess Ramp-up Time for New CSRs,,競(jìng)爭

17、優(yōu)勢(shì) – 給您一些提示?,我們的核心優(yōu)勢(shì):有實(shí)施大型項(xiàng)目的成功經(jīng)驗(yàn)Open (XML, Java, CORBA, DCOM, JMQ, etc.)Robust, scalable process engineIntegrated development environments (More True with Forte 4GL than Forte for Java, but FFJ will be folded in ove

18、r time)由全面的集成/電子商務(wù)解決方案 (SunONE)具有很好的可擴(kuò)充性/性能的流程引擎:流程引擎 – 我們的傳統(tǒng)財(cái)產(chǎn)請(qǐng)注意:Workflow - Document or File Management, Low Throughput, email based, DBMS-Centric Architecture versusProduction Process Management (Us) - Data-cent

19、ric, high Throughput, TCP-IP Messages, Memory Resident Architecture大多數(shù)產(chǎn)平源自于 Workflow (Document Management or Collaborative) – 他們的性能被過分夸大了。,請(qǐng)記住我們前面所提的領(lǐng)域特點(diǎn); 每家公司的技術(shù)源自于一種 (Messaging, Transformation, or Process/Workflow)總體

20、來說，評(píng)價(jià)一個(gè)EAI產(chǎn)品，應(yīng)該看看他的“根”.Most EAI companies started with a core product and evolved into EAI Their weaknesses will be found in the places where they had to "stretch" their core technology to encompass additiona