內(nèi)審員培訓(xùn)教材.

1、強(qiáng)思企管1目錄第一講基本概念4一、質(zhì)量審核..............................................................................................................................................................41.定義....................................

2、.................................................................................................................................42.涵義......................................................................................

3、...............................................................................4二、質(zhì)量審核員.....................................................................................................................................

4、.....................51.定義.....................................................................................................................................................................52.審核員的資格（側(cè)重于外部審核員）..........

5、...................................................................................................52.1教育程度.................................................................................................................

6、......................................52.2培訓(xùn)...............................................................................................................................................................52.3經(jīng)歷...........

7、....................................................................................................................................................52.4個(gè)人素質(zhì)................................................................

8、.......................................................................................62.5管理能力.............................................................................................................................

9、..........................62.6工作能力的保持...........................................................................................................................................62.7語(yǔ)言......................................

10、.........................................................................................................................62.8審核組長(zhǎng)的選擇........................................................................................

11、...................................................6第二講質(zhì)量體系審核策劃7一、總體策劃......................................................................................................................................................

12、........71.時(shí)機(jī)及頻次.........................................................................................................................................................72.審核的方案...........................................

13、..............................................................................................................73.審核的依據(jù)：.....................................................................................................

14、................................................74.內(nèi)審員培養(yǎng)及管理.............................................................................................................................................75.固定內(nèi)容的核查表.........

15、....................................................................................................................................86.審核程序策劃...............................................................................

16、......................................................................8二、實(shí)施策劃及準(zhǔn)備............................................................................................................................................

17、......81.組織（內(nèi)部審核）.............................................................................................................................................82.年度內(nèi)部審核計(jì)劃...................................................

18、..........................................................................................83.建立審核組..........................................................................................................................

19、...............................84.文件審查.............................................................................................................................................................95.審核準(zhǔn)備..................

20、...........................................................................................................................................9第三講質(zhì)量體系審核實(shí)施一、預(yù)訪（一般用于第三方審核）......................................................

21、..................................................................11二、見(jiàn)面會(huì)（首次會(huì)議）........................................................................................................................................11三、現(xiàn)

22、場(chǎng)審核............................................................................................................................................................122.現(xiàn)場(chǎng)審核的原則：.................................................

23、..........................................................................................123.審核路線..........................................................................................................................

24、.................................124.審核方法...........................................................................................................................................................125.客觀證據(jù)的收集.............

25、..................................................................................................................................136.現(xiàn)場(chǎng)審核記錄................................................................................

26、...................................................................147.現(xiàn)場(chǎng)審核的控制..............................................................................................................................................

27、.158.途中會(huì)議...........................................................................................................................................................159.審核終止................................................

28、...........................................................................................................1510.審核組與受審方的交流..................................................................................................

29、...............................1511.審核情況的通報(bào).............................................................................................................................................1612.不符合項(xiàng)的確認(rèn)........................

30、.....................................................................................................................16強(qiáng)思企管32.評(píng)審人員..........................................................................................

31、.................................................................233.評(píng)審方式...................................................................................................................................................

32、........234.評(píng)審的頻率.......................................................................................................................................................235.適時(shí)評(píng)審的時(shí)機(jī)（不僅限于此）。.................................

33、................................................................................236.一般程序....................................................................................................................................

34、.......................24附錄2練習(xí).............................................................................................................................................................24附錄3案例..........................