國外商業(yè)銀行客戶經(jīng)理制與銀行再造對我國銀行再造的啟示.pdf

1、復旦大學碩士學位論文國外商業(yè)銀行客戶經(jīng)理制與銀行再造對我國銀行再造的啟示姓名：趙霞申請學位級別：碩士專業(yè)：國際金融指導教師：朱葉2002.3.18AbstractBankingindustryinChinacommercializingreformationhasbeengettingmoreandmorestandardandmatureforafewyearsHowever，ICSSandlessshortofVIPwhichisp

2、reciousresourcetodevelopbankindustrydrasticcompetitionwithinthebankingindustryandafterjoininginWTO，greatchallengesfromforeignbanks，allofthesefactorsmakeinevitablytraditionalbusinessprocessandsystemwhichhasbeenestablished

3、foryearsreorganizeIfwe，asreformersdosowewillenhancecompetitivenessofthebankingindustryinChinaThisarticletriestoexpoundhowbankreengineeringandclientmanagersystem。矗swesternbankingindustrycarriesoutwidetymanagementconceptan

4、dsystem，riseanddevelopAndintroducedhereisSUtXX$SfulreengineeringofChinaConstructionBankShenzhenBranchthroughflattenedrefonn砒ionThisSUCCESSrevealsthemutualrelationbetweenbankreengineeringandclientmanagersystemandtheimport

5、anceofreorganizationtothebankingindustryinChinareengineering。Simultaneouslythearticleimpliesthatitisnecessarytoimplementbankreengineeringandclientmanagertot11ebankingindustryinChinaDuetolessthan70percentagesuccessfulrate

6、ofglobalbankingindustryreengineeringthearticlearguesthatthebankingindustryinChinareengineeringshouldobeyprinciplesandcarryoutstepsandstrategies，AlloftheseasguidesandreferencesmakesuccessfullythebankindustryinChinareengin

7、eering。Itisworthtomentionthatthearticlegivesnewopinionsabouttherelationshipbetweenbankre—engineeringandclientmanagersystemDuethattherearehighlycontractualbetweendevelopingtendencyofreorganizationflatteningandclientmanage

8、rsystemowningtheCOremanagementconcepts，theauthorthinksthatclientmanagersystemismotivationandbreakthroughtobankreengineeringAndtheauthorthroughatrueexampleprovesherargumentThisarticleincludesfourchaptersChapterlMainlyelab

9、orates出etheorybaseofbankingreengineeringtheimpactofsuceessfureengineeringofoverseasbanksonthebankingindustryinChinaChapter2mainlydealswiththeideaofclientmanagersystemandthedevelopmentthereof泌ChinaChapter3citestlaesuccess

10、fulre—engineeringofChinaConstructionBankShenzhenBranchthtoughflattenedreformtobringtolighttherelationbetweenbankre‘‘engineeringandclientmanagersystemandtheimportanceofreorganizationtothereengineeringofbankingindustryinCh