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1、1外貿(mào)秘訣外貿(mào)秘訣老外不回郵件怎么治他分析下原因一般情況下我會(huì)再寫(xiě)封追蹤信給他:Hopeyouarefinemyfriend.ItisregretthatIhaventreceiveanyinfmationfromyourside.MayIhaveyourideaaboutourofferWewilltrytosatisfyyouuponreceiptofyourreply.Aswedontwanttolostagoodcustomer
2、likeyou!Ifthereisanythingwecandofyouweshallbemethanpleasedtodoso.Hopewecanbuildgoodcooperationwithyou.如果客人還沒(méi)有回信一周后再問(wèn)客人不回信的真實(shí)原因.(一般情況70%的客人會(huì)告訴你他的原因)Gladtocontactyouagain!HaveyoukindlycheckmyofferHopetheyarewkablefyourmark
3、et!Srythatwestilldontreceiveanyinfmationfromyou.Iwouldapprreciatefyouranycommentaboutourofferincludingpricequalitysercive.NomatterifitispositiveanswerItisgreathelpfustomeetyourrequirement.Waitingfyourfavablereplysoon!之后的
4、日子里可以嘗試新產(chǎn)品的報(bào)價(jià)刺激下客人的神經(jīng).我通常是這樣寫(xiě)的:goodday!myquotationofdigitalphotoframeyoumighthavereceivedconsiderated.couldyoukindlyadviseyourcommentsatyourearlierconvenienceiftheproductsisnotyourareexpectingplsadvisemeyourdetailsrequir
5、ementiwillreofferasap.iamofserviceatanytime!但是,不同的客人,我會(huì)變換著寫(xiě)郵件,讓客人知道我們公司,產(chǎn)品的存在我不會(huì)把客人纏得太緊,約十來(lái)天給他一封郵件我通常這樣回復(fù)的:DearWishyouhaveaniceday!MayIaskwhetheryouhavereceivedmyquotationNowIamsendingitagainifyouhaveanyotherideas.Please
6、feelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous.IamwaitingfyourreplyASAP.BestregardsWennie但是,想成功可不是容易的事情dearsirhaveyoureceivedourquotationof...ifyouhaveanyfurtherquestionpleasedonthesitatetocontactus.wea
7、rewaitingfyoucommentaboutourquotation.wehopethatwecanestablishagoodbusinessrelationshipwithyouinthenearestfuture.yourpromptreplywillbeappreciate.回復(fù)A:直接去函敦促DearHugoChuWisheverythingwellwithyouyouresteemedcompany!Weareinre
8、ceiptofyourletterdatedAug10asrequestedwasexpressedyou3cataloguesfourrefrigerationgoods.Wehopetheywillreachyouinduecoursewillhelpyouinmakingyourion.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Kevin回復(fù)B:先寫(xiě)郵件問(wèn)清情況。
9、本人覺(jué)得先寫(xiě)郵件問(wèn)清情況,簡(jiǎn)單的詢問(wèn),如HAVEYOURECEIVEDMYPIISTHEREANYQUESTIONPROBLEMWITHYOU再問(wèn)何時(shí)開(kāi)LC或匯訂金過(guò)來(lái).....如客戶沒(méi)回復(fù),那你應(yīng)該(很有必要)打個(gè)電話過(guò)去問(wèn)清情況。是價(jià)格問(wèn)題還是臨時(shí)發(fā)生改變客戶是中間商,還在等最終客戶的確認(rèn)?還是其它問(wèn)題?然后根據(jù)情況做一些措施看能否挽回這一張訂單。DearSirGoodmning!Hopeyouhavegota325.Thepric
10、ehasbeencuttothelimit.26.I’msry.Itisourrockbottomprice.27.Myofferwasbasedonreasonableprofitnotonwildspeculations.28.Whileweappreciateyourcooperationweregrettosaythatwecan’treduceourpriceanyfurther.接受還價(jià)接受還價(jià)29.Canweeachmak
11、esomeconcession30.Indertoconcludebusinesswearepreparedtocutdownourpriceby5%.31.Ifyourderisbigenoughwemayreconsiderourprice.32.Buyerwishtobuycheapsellerswishtoselldear.Everyonehasaneyetohisownbenefit.33.Thepriceofhiscommo
12、dityhasrecentlybeenadjustedduetoadvanceincost.34.Consideringourgoodrelationshipfuturebusinesswegivea3%discount.二.訂單訂單客人詢問(wèn)最小單數(shù)量客人詢問(wèn)最小單數(shù)量35.What’sminimumquantityofanderofyourgoods詢問(wèn)訂貨數(shù)量詢問(wèn)訂貨數(shù)量36.Howmanydoyouintendtoder37.Wo
13、uldyougivemeanideahowmuchyouwishtoderfromus38.Whencanweexpectyourconfirmationoftheder39.Asourbacklogsareincreasingpleasehastentheder.40.Thankyoufyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanwkouttheoffer41.
14、Weregretthatthegoodsyouinquireaboutarenotavailable.客人回答訂單數(shù)量客人回答訂單數(shù)量2.Thesizeofourderdependsgreatlyontheprices.43.Wellifyourderislargeenoughwearereadytoreduceourpriceby2percent.44.Ifyoureduceyourpriceby5wearegoingtoder100
15、0sets.45.Consideringthelongstingbusinessrelationshipbetweenusweacceptit.46.Thisisatrialderpleasesendus100setsonlysothatwemaytestthemarket.Ifsuccessfulwewillgiveyoulargedersinthefuture.47.Wehavedecidedtoplaceanderfyourele
16、ctronicweighingscale.48.I’dliketoder600sets.49.Wecan’texecutedersatyourlimits.感謝下單感謝下單50.Generallyspeakingwecansupplyfmstock.51.IwanttotellyouhowmuchIappreciateyourder.52.Thankyoufyourderof100dozenoftheshirts.Weassureyou
17、ofapunctualexecutionofyourder.53.Thankyouverymuchfyourder.三.交貨交貨客人詢問(wèn)交貨期客人詢問(wèn)交貨期54.Whataboutourrequestftheearlydeliveryofthegoods55.Whatistheearliesttimewhenyoucanmakedelivery56.Howlongdoesitusuallytakeyoutomakedelivery57.
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