國際商務(wù)禮儀學(xué)生復(fù)習(xí)題

1、國際商務(wù)禮儀復(fù)習(xí)題I.TrueofFalseQuestions1.Arriving1015minuteslatefabusinessappointmentisnotuncommoninFrance.2.WomencannotwkalongsidemenexceptinthemedicalprofessioninSaudiArabia.3.Youcanengageinconversationsaboutreligionpoliticsin

2、SaudiArabia.4.ShowinguplatefbusinessmeetingsinAustraliahelpstomakeagreatimpression.5.AdvancereservationfvisitingprofessionalpersonagewithbusinessgovernmentofficeisrequiredinAustralia.6.Youcansignacontractwriteothersnamei

3、nredinkinSouthKea.7.SouthKeansareusuallyfriendlynegotiationscanbeveryeasy.8.Keanwomentraditionallykeeptheirfamilynamesaftertheirmarriage.9.ItisoktopassthingswithyourlefthinIndia.10.Nevertouchsomeoneelse’sheadinIndiabecau

4、setheheadisconsideredtheseatofthesoulinIndia.11.ModestyisimptantinthewayyoudressspeakcarryyourselfinSouthKea.12.Braziliansliketobeearlyfanappointment.13.InbusinessnegotiationsRussiansviewcompromiseasasignofweakness.14.Do

5、n’tpraiserewardanyoneinpublicinRussiaasitmaybeviewedwithsuspicioncauseenvyjealousy.15.Youthinkyoushouldavoidaskingquestionsataninterviewbecauseitisrudetointerrupttheinterviewerbydoingso.16.Itisokfyoutocomplainaboutyourfm

6、erbossduringaninterviewgivenbyacompetingcompany.17.Thedresscodeinthebusinesswldisveryconservative.Thismeansnothingflashyprovocativetoocausaltootight.18.Menhavenochoicebutasuitatie.Althoughtherearemanyvariationsonthestyle

7、ofthesuittheyarestillverymonotonous.19.Whenyoudiscussbusinesswithyourcustomersyoumaynotpayattentiontoyourbehavithatbusinessetiquetteplaysanimptantroleduringbusinesscommunications.20.WhenwetalkwithastrangerweusuallyuseSir

8、whenheisamanMissMadamfawoman.21.Asarepresentativeofyourcompanyyouwanttoensurethatyoumakethebestimpressiononpotentialclientsthatmeanshavingatleastabasicfamiliaritywiththecustomspracticesoftheregion.22.Whilemakingintroduct

9、ionmenshouldrisewhilewomenmayremainseated.23.Youshouldalwaysstuptogreetshakehswithvisitsenteringyouroffice.24.Thereisalwaysatleastonefmalreceptiondinnereitherfwelcomeffarewell.47.A“yes”maymeanalotofthingsinPhilippinesthe

10、refeoneshouldbeawareofthesubtletiesofaparticularconversation.48.Whenyouvisitcustomerscolleaguesotherassociatesyoucanfeelfreetoreadanydocumentscardsetc.ontheirdesks.49.Filipinosthriveoninterpersonalrelationshipssoitisadvi

11、sabletobeintroducedbyathirdparty.50.Donotrushdeals.SouthAfricansareverycasualintheirbusinessdealings.II.MultipleChoiceQuestions1.WhenbeingintroducedtoapersonwhoisphysicallychallengedsuchasmissingtherighthwhatshouldyoudoA

12、.Nothingwaitftheindividualtooffertheirlefthfirst.B.Smilemakeeyecontactbutavoidhshakingitisnotnecessary.C.Proceedasusualonlymakingthelefthadjustmentiftheyinitiate.D.Immediatelyofferyourlefthtoestablishacomftpositionfthem.

13、2.HowlongshouldahshakelastA.Aslongastheintroductionitself.B.Longenoughsothattheothercanhaveadeepimpressionofyou.C.Endbefetheintroductionisover.D.Itdoesn’tmatter.3.ShouldamanwaitfawomantoinitiateahshakeA.Ofcourse.LadyFirs

14、tisafirmruleonalloccasions.B.Notinabusinesssetting.Thereisnopreferentialgenderinthebusinessarena.C.Onlywaitfanoldladytoinitiateahshake.D.Onlywaitfayoungladytoinitiateahshake.4.Youaretalkingwithagroupoffourpeople.Doyoumak

15、eeyecontactwith:A.justthepersontowhomyouarespeakingatthemomentB.eachofthefourmovingyoureyecontactfromonetoanotherC.nooneparticularperson(notlookingdirectlyintoanyone’seyes)D.threeofthefour5.Whenyoureceiveabusinesscardwha

16、tshouldyoudoA.Putitawayimmediatelyintoyourpocket.B.Putitinawalletthatwillbeputinyourbackpocket.C.Readitcarefullyplaceitonthetableinfrontofyou.D.Putinacardcaseimmediately.6.Areceptionistshouldundersttheimptanceofthejobask

17、eeperofthegatethevoiceofthecompanygreetingthepublicobservethefollowingbehaviguidesEXCEPT_______.A.Areceptionistshoulddressconservatively.B.Areceptionistshouldwearmakeupproperly(ifaladyusuallyalady)havehisherhairstyleneat