網(wǎng)絡(luò)化售后服務(wù)管理中的配件管理系統(tǒng)的設(shè)計(jì)與實(shí)現(xiàn).pdf

1、西南交通大學(xué)碩士學(xué)位論文網(wǎng)絡(luò)化售后服務(wù)管理中的配件管理系統(tǒng)的設(shè)計(jì)與實(shí)現(xiàn)姓名：黃波申請學(xué)位級(jí)別：碩士專業(yè)：計(jì)算機(jī)軟件與理論指導(dǎo)教師：唐慧佳20060401西南交通大學(xué)碩士研究生學(xué)位論文第|I頁AbstractAfterjoiningthewTO，China’sautoindustryisfacingnotonlytheimpactofforeignautomotiVeproducts，whatismoreseriousistheautom

2、obileservicesmarketcompetitionThesupplyofautopartsisoneoftheimportantpartsofafter—saleservice，especiallyenterprisefllndsareoccupiedbyafter—salepa貳sinventory，anditincreasesenterprisemanagementwOrklOadandthediffjcultySomea

3、utomobileenterpriseswithrichfundhaveestablishedtheirownaftersalemanagementsystem；howevertomostsmallandmediumautomObilemanufacturingenterprises，theydonothaVetheeconomicandtechnologicalstrengthBasedontheautomobileindustryc

4、haillcOoperationplatfbrm，anews01utionforcollaborativeaftersaleservicewhichisbasedonASP(ApPlicationSerViceProVider)isputforwardfortheseenterprises，andtheautopartsmanagementsysteminthesolutiOnisdesignedandimplementedFirstl

5、y，thebasicoperationsandtheexistentproblemsinafter—saleserViceofsmallandmediumautomobilemanufacturingenterprisesareanalyzed，andtherelationbetweenc01laborativeafter—saleserviceandtheautomobileindustrychaincooperationplatfb

6、rmisintroduced，thenthefUnctionalstructureandphysicalstructureofcollaborativeaftersaleservicesystemaredesignedFurthermore，theOperationsandexistentproblemsofautopartsmanagementintheaftersaleservicearediscussedindetail，syst

7、emanalysisisconducted，andthefhnctionalmodulesOfautopartsmanagementarealsodescribedinbriefTheworkofmodelingisfinishedbyXDEwithUMLToimplementautopartsmanagementsystem，somerelatedtechnologiesonNetenVironmentareusedBasedonth