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1、0外文翻譯原文Title:ChannelConflictMaterial:ChannelConflictAuth:BrentDriver&ZachEvansChannelconflictisnotanewconcept.Ithasbeenfrustratingmanagersinthebusinesswldfmanyyears.Ithasalwaysaccompaniedthedevelopmentofnewmarketingchann
2、elssuchastheintroductionoffactyoutletdiscountstesinthe1980s(MattaMehta2001).OnlyrecentlywiththeemergenceoftheInterasanewdynamicdistributionchannelhasthistopicbeenmeofafocalpointinboardroomdiscussions.Arecentsurveyof50man
3、ufacturersrevealedthat66percentbelievedthatchannelconflictwasthebiggestissuetheyfacedintheironlinesalesstrategy(HoganWebb2002).ChannelconflictsintheecommerceageareintensifiedbytheuniquechannelacteristicsoftheInter(MattaM
4、ehta2001).iginsofChannelConflictChannelconflictemergesasthemarketevolvesbusinessstrategieschange.“Theprimarymotivationsfsupplierfirmsestablishingmultichannelarrangementsarethedesiretoincreasemarketsharetoreducecosts.Firm
5、sareattemptingtoreconstructthesupplychainmakeitmeefficientaprocessthatwilldisrupttraditionalchannelsresultinginconflictbothinternallyamongthesupplier’schannelmanagersexternallywithdistributionpartners.”Meoftenthannotobje
6、ctivesamongchannelscannotbeachievedconcurrently.Ifonechannelissucceedingitislikelyattheexpenseofanother(HoganWebb2002).Thisisthenminmultichannelbusinessstrategies.Adiversechannelstrategyisnecessaryhoweverfsurvivalinthema
7、rketplace.“Manufacturershavehisticallybeententativeintheirapproachestoelectroniccommerceprimarilyoutoffearofdirectcompetitionwithpotentialdamagetoexistingsaleschannels”(MattaMehta2001).Theonlythingthatmanufacturersfearme
8、thanalienatingresellersishavingnoecommerceplanatall.Asaresultbusinessesarefgingaheadwithecommercestrategiesregardlessoftheconsequences(BacheldGilbert2000).Itisprettyeasytounderstwhy.Accdingtoreptsfromecommercepioneersusi
9、ngtheInterinabusinesstobusinessapplicationtoprovideinfmationto2BestPracticesfMinimizingManagingChannelConflictChannelconflictisoftenthoughtofasdysfunctionaltherefeunwanted.Conflictcanhoweverbehealthydesirableincertainsit
10、uations.Conflictcanservetokeepchannelmembersfrombecomingtoopassivelackingincreativity.Thissameconflictcanalsomotivatememberstoadaptgrowseizenewopptunities.Fromthemanufacturer’sperspectivemultichanneldistributionstrategie
11、scanbebeneficialinanumberofways.Firstitdoesallowthemanufacturertogainmuchneededinsightintoendconsumer’sneedsshoppingpatterns.Secondmanufacturerswith“broadproductlinescanbenefitbecauseitisunlikelythatasinglechanneltypewil
12、lbeoptimalfallproducts.”Thirdexcessmanufacturingcapacitycanbebetterutilizedwithadditionaloutletswhenexistingchannelsareoversupplied.Finallymanufacturerswithamultichanneldistributionstrategycanfocusmeonpreciselytargetingm
13、arketsimprovingtheiroverallcompetitiveness(Webb2002).PropositionsfMinimizingChannelConflictKevinWebb(2002)inhispaperonManagingChannelsofDistributionintheAgeofElectronicCommerceproposesseveralwaysthatmanufacturerscanminim
14、izechannelconflict.Oncethedecisionhasbeenmadetoselldirecttoconsumersonlinelowerlevelsofchannelconflictwillbeexperienced.1.Bynotpricingproductsontheirwebsitebelowtheresalepriceoftheirpartners.2.Bydivertingfulfillmentofder
15、splacesontheirwebsitetotheirpartners.3.Bypromotingpartnersontheirwebsite.4.Byencouragingpartnerstoadvertiseontheirwebsite.5.Bylimitingtheofferingontheirwebsitetoasubsetoftheirproducts.6.Byusingauniquebrnamefproductsoffer
16、edontheirwebsite.7.Theearliertheproductsofferedontheirwebsiteareinthedemlifecycle.8.Themeeffectivelytheycommunicatetheiroveralldistributionstrategy.9.Themeeffectivelytheycodinatetheiroveralldistributionstrategy.10.Themet
17、heymakeuseofsuperdinate(overreaching)goals.Thesemethodsfminimizingchannelconflictareatbestidealisticatwstimpossibletoimplementgiventhepressurethatcompaniesareundertocreateebusinessstrategiesthathaveapositivereturnoninves
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